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Refunds


Refunds:
Contributors may request a refund within 10 days of the contribution.

Contributions are eligible for a refund unless (a) the campaign has ended (b) the Perk associated with the contribution has been fulfilled.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days.

If the crowdfunding campaign does not reach the set fixed goal, all pre-orders and backing capital will be refunded within 30 days of the completion of the campaign.

Late or missing refunds:
If you haven’t received a refund within thirty (30) days after receiving notification that BRNT Designs has received your unwanted goods, first check your bank account again.

Next, contact your credit card company. It may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@brnt.ca